Burned-out Physicians in Litigation: Providing the Support They Need

by Daniel E. Shapiro, Ph.D. and James W. Saxton

The phone call was unsettling, because our preparation had been significant.   We’d conducted multiple sessions including videotaping and exhausting mock cross-examinations.  Over time, the doctor’s demeanor had improved.  Before, he’d rocked nervously and answered with a halting cadence, his eyes down and looking away—now, he was sitting with his chin up, speaking clearly, and with that calm authority we knew the jury would appreciate.