It’s exciting to see the Innovation Center being put to use!  When we put together physicians, policy experts, lawyers and safety experts in one room, working toward the common goal of creating litigation and mitigation products, amazing products are created!  For example:

  • Specialty-specific measurement tools
  • Easy to use dashboards which are “actionable”
  • Patient engagement surveys
  • Physician health screening tools
  • Focused education on how to enhance the patient experience


We have thousands of physicians already using and benefiting from these tools.  Over 2 million patient experience surveys have been received.  Best in class “patient engagement” tools have been shown to both mitigate professional liability claims and to position one for value based contracting.

Innovation in Litigation

It’s time to take a fresh look at how we defend medical professional liability claims.  After much research and vetting, we have seen results that fundamentally alter the preparation process.  These include:

  • Embedding physicians into the defense of claims
  • Proactively moving cases into an alternative litigation process
  • Merging QA and litigation management
  • A new scientific deposition preparation program
  • Technology in the courtroom programs

Litigation needs to be fresher.  We need new ideas when it comes to how to accelerate the process, how to deliver the message to our jurors and how to position issues for favorable appellate review.  We take this seriously.  It is a core part of our business.

For more information on the Innovation Center, contact James W. Saxton at

L. Gregory Pawlson, M.D.

L. Gregory Pawlson, M.D.

Former Executive Director for Quality Innovation for BlueCross BlueShield Association and Executive Vice President of the National Committee for Quality Assurance

“Clearly healthcare is undergoing profound changes. While Saxton & Stump provides excellence in their current approach to malpractice defense and risk mitigation, they are unique in making sure that they remain at the forefront by investing in their litigation and mitigation center for innovation. The Innovation Center is a unique effort to bring together highly regarded experts in medical quality and safety with leading malpractice defense lawyers and researchers to anticipate and explore cutting edge approaches to improving quality and safety in healthcare and error mitigation including new approaches and alternatives to malpractice litigation. The activities of The Innovation Center ensure that Saxton & Stump will be a highly effective and valued resource to clinical practices and to malpractice insurers now and in the future.”

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We are continuously studying the changes in the healthcare environment to assist physicians and others on the healthcare team reduce liability exposure, increase patient satisfaction and improve quality and safety performance.