Taking Bariatric Safety to the Next Level
Bariatric surgery continues to be a proven treatment for significant weight loss in the morbidly obese population. While the safety profile continues to improve, there is still a high incidence...
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Use HCAHPS as a Motivator to Reenergize Your Five Star Program, and Make it Personal
For many reasons, HCAHPS, short for Hospital Consumer Assessment of Healthcare Providers and Systems, is quickly becoming the national standard on evaluating patient experience. This article shows the aligned incentives...
New Systemic Approaches for Disruptive Behavior
Disruptive behavior in health care organizations has long been recognized as a threat to patient safety. Physicians who exhibit disruptive behavior frequently claim to be motivated by unaddressed patient safety...
Patient Engagement Strategies are Good for Patient Care… and Support Defense in Malpractice Claims
What exactly is patient engagement? Even if we can agree on the definition of patient engagement, how is it connected to defending a medical malpractice lawsuit? Patient engagement is a...
Future Medical Expenses
To defendants in medical negligence actions, the guaranteed healthcare insurance coverage provisions of the Affordable Care Act have groundbreaking potential to dramatically reduce damages for the costs of future medical...
Medical Practices: Prepare for Change
Physician outpatient practices are entering an era of profound change. Physicians will continue to consolidate or seek employment by a hospital as they struggle to prepare for dramatic changes in...