Douglas G. Shand
Chief Information Officer/Director of Client Services
Douglas G. Shand brings over 30 years of experience and expertise in sales, marketing, business development, and management to Saxton & Stump and its strategic partner, SE Healthcare.
Doug is currently COO of SE Healthcare, a risk management and safety consulting company helping physicians, specialty practices, and hospitals to improve their service, minimize risk, and maximize income. SE offers a sophisticated but simple-to-use technology platform to assist with measurement of patient experience and physician risk, accompanied by education modules and a library of tools to facilitate improvement.
Doug also has expertise in business transformation leadership and strategy development, complex system integrations, and information technology, specifically as they apply to a healthcare setting. He led the sales and marketing efforts for MedStatix, a medical specialty patient experience solution for physician practices involving surveys and mobile tools that deliver real-time quality metrics and actionable insights to create more engaged patients, reduce risk, and increase both retention and referral rates. He also led the strategy and business development efforts of a personalized healthcare navigation company and served as a senior executive for a number of national and global companies, including IBM. Doug earned a BCom from McGill University.
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