Lancaster County, PA, March 21, 2017 – James W. Saxton, Esq. was an invited speaker at the 7th Annual GI Roundtable held in Fort Worth, TX on March 17-18, 2017.
In his presentation, GI Patient Experience 3.0: “Getting Serious” is the Silver Bullet, Mr. Saxton provided practical examples of how gastroenterologists can enhance their economics and reduce their liability exposure through patient satisfaction and engagement, including incorporating in their practice five-star service excellence, GI patient experience tools and proper documentation. Mr. Saxton also discussed the importance of effective communication after an adverse event.
Mr. Saxton has sustained an active litigation practice for more than 30 years, representing doctors, hospitals and other health care professionals in state and federal court and administrative proceedings. He lectures frequently and is an invited speaker across the country on health care issues, including liability reduction and risk management. He presents to nationally prominent health care organizations such as the American College of Surgeons, the American Society for Metabolic and Bariatric Surgery, the American Society for Health Care Risk Management and the Physician Insurers Association of America..
Based in Pennsylvania, Saxton & Stump, LLC is a legal and consulting firm focused on representing and supporting health care professionals and other businesses. The firm represents their clients in litigation and provides risk mitigation, patient safety and other health care legal and consulting services. This includes representation in medical staff and professional board matters, captive and insurance issues, as well as mediation services in health care reimbursement and ACO matters. In addition to a team of lawyers and paralegals, the firm employs physicians, nurses, psychologists, physician reimbursement specialists, health policy thought leaders and business experts.